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Both within the
family and without, our sisters hold up our mirrors; our
images of who we are and of who we can dare to become.
- Elizabeth Fishel
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General Information . Directions . Contact
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General Information |
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Women's
Care for Life
14651 South Bascom Ave. Suite #110
Los Gatos, CA 95032
Phone (408) 356-8681
Fax (408) 356-8684
Office
Hours
OB/GYN Department
Monday - Thursday: 7:00am - 5:30pm
Aesthetics Department
Monday - Thursday: 7:00am - 7:00pm
Friday: 8:00am - 5:00pm
Office
Policies
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| Reservations: |
Please
contact the office to reserve
your OB/GYN and Aesthetic appointments. A
credit card guarantee is required at the time
of booking all aesthetics appointments.
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| Check-in: |
Please
arrive 15 minutes prior to your scheduled
appointment. This will allow time for administrative
check-in and most importantly, time for you
to relax and unwind before your appointment. If
you have not filled out your medical history on-line
in the Electronic Medical Record (EMR) portal,
for the first time, prior to your appointment,
please arrive 45 minutes earlier to enter the information
using Women's Care for Life's access to the EMR portal.
Note:, it is extremely important that you arrive on time.
If you are more than 10 minutes late for your appointment,
the staff unfortunately will be required to reschedule the
appointment.
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| Cancellation
Policy & Fees: |
To avoid
cancellation fees, kindly give 24 hours notice.
No show appointments will be charged a $50 cancellation
fee. Cash paying OB/GYN clients will receive a 20%
discount. Scheduling an appointment is your acceptance
of these policies.
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| Payments
& Fees: |
All
co-pays and deductibles are the responsibility
of the client and are due at the time of your
appointment. Aesthetic services are not covered
by insurance. Women's Care for Life does not bill for any of its
Aesthetic services.
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| Financing: |
Women's
Care for Life offers a flexible, non-interest
finance option for our services. If you are
interested in the CareCredit® Patient Payment
Plan, please inquire.
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| Insurance: |
Women's Care for Life accepts most insurance plans.
Please check with your insurance carrier to make sure Dr. Kendrick
is your preferred provider.
Medicare: Please note that Medicare is not accepted by Women's Care for Life.
HMO: Santa Clara County IPA (SCCIPA) is the only HMO accepted by Women's Care for Life. Please make sure your HMO
insurance card clearly states "SCCIPA" or "Santa Clara County IPA" on it
or contact the HMO carrier to determine if they are affiliated with Santa Clara County IPA.
PPO: Below are the PPO plans accepted by Women's Care for Life.
- Aetna
- Anthem Blue Cross
- Blue Cross Blue Shield
- Blue Shield of California
- CBCA First Health Network
- Cigna
- Great-West Healthcare
- Health Net
- PacificCare
- Prudent Buyer Plan
- United Healthcare
- Humana Insurance
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Notice of Privacy Practices (HIPAA)
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This Notice of Privacy Practices describes how we may use and disclose your protected health information (PHI) to carry out treatment, payment or health care operations (TPO) and for other purposes that are permitted or required by law. It also describes your rights to access and control your protected health information. “Protected health information” is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health or condition and related health care services.
Uses and Disclosures of Protected Health Information
Your protected health information may be used and disclosed by your physician, our office staff and others outside of our office that are involved in your care and treatment for the purpose of providing health care services to you, to pay your health care bills, to support the operation of the physician’s practice, and any other use required by law.
Treatment: We will use and disclose your protected health information to provide, coordinate, or manage your health care and any related services. This includes the coordination or management of your health care with a third party. For example, we would disclose your protected health information, as necessary, to a home health agency that provides care to you. For example, your protected health information may be provided to a physician to whom you have been referred to ensure that the physician has the necessary information to diagnose or treat you.
Payment: Your protected health information will be used, as needed, to obtain payment for your health care services. For example, obtaining approval for a hospital stay may require that your relevant protected health information be disclosed to the health plan to obtain approval for the hospital admission.
Healthcare Operations: We may use or disclose, as-needed, your protected health information in order to support the business activities of your physician’s practice. These activities include, but are not limited to, quality assessment activities, employee review activities, training of medical students, licensing, and conducting or arranging for other business activities. For example, we may disclose your protected health information to medical school students that see patients at our office. In addition, we may use a sign-in sheet at the registration desk where you will be asked to sign your name and indicate your physician. We may also call you by name in the waiting room when your physician is ready to see you. We may use or disclose your protected health information, as necessary, to contact you to remind you of your appointment.
We may use or disclose your protected health information in the following situations without your authorization. These situations include: as Required By Law, Public Health issues as required by law, Communicable Diseases: Health Oversight: Abuse or Neglect: Food and Drug Administration requirements: Legal Proceedings: Law Enforcement: Coroners, Funeral Directors, and Organ Donation: Research: Criminal Activity: Military Activity and National Security: Workers’ Compensation: Inmates: Required Uses and Disclosures: Under the law, we must make disclosures to you and when required by the Secretary of the Department of Health and Human Services to investigate or determine our compliance with the requirements of Section 164.500.
Other Permitted and Required Uses and Disclosures Will Be Made Only With Your Consent, Authorization or Opportunity to Object unless required by law.
You may revoke this authorization, at any time, in writing, except to the extent that your physician or the physician’s practice has taken an action in reliance on the use or disclosure indicated in the authorization.
Your Rights
Following is a statement of your rights with respect to your protected health information.
You have the right to inspect and copy your protected health information. Under federal law, however, you may not inspect or copy the following records; psychotherapy notes; information compiled in reasonable anticipation of, or use in, a civil, criminal, or administrative action or proceeding, and protected health information that is subject to law that prohibits access to protected health information.
You have the right to request a restriction of your protected health information. This means you may ask us not to use or disclose any part of your protected health information for the purposes of treatment, payment or healthcare operations. You may also request that any part of your protected health information not be disclosed to family members or friends who may be involved in your care or for notification purposes as described in this Notice of Privacy Practices. Your request must state the specific restriction requested and to whom you want the restriction to apply.
Your physician is not required to agree to a restriction that you may request. If physician believes it is in your best interest to permit use and disclosure of your protected health information, your protected health information will not be restricted. You then have the right to use another Healthcare Professional.
You have the right to request to receive confidential communications from us by alternative means or at an alternative location. You have the right to obtain a paper copy of this notice from us, upon request, even if you have agreed to accept this notice alternatively i.e. electronically.
You may have the right to have your physician amend your protected health information. If we deny your request for amendment, you have the right to file a statement of disagreement with us and we may prepare a rebuttal to your statement and will provide you with a copy of any such rebuttal.
You have the right to receive an accounting of certain disclosures we have made, if any, of your protected health information.
We reserve the right to change the terms of this notice and will inform you by mail of any changes. You then have the right to object or withdraw as provided in this notice.
Complaints
You may complain to us or to the Secretary of Health and Human Services if you believe your privacy rights have been violated by us. You may file a complaint with us by notifying our privacy contact of your complaint. We will not retaliate against you for filing a complaint.
This notice was published and becomes effective on/or before April 14, 2003.
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